General Acceptance Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Order Acceptance and Shipping Policy
At Yobakers.com, we always strive to meet the customer expectations by delivering the exact product ordered. However, If a product is unavailable, a similar product with next best available Flavour, colour, size, shape nearest to the description of that ordered, will be delivered. If a product is not available readily and yobakers is unable to arrange within the specified time of the customer, the customer will be informed about this through e-mail and registered mobile number. If there is no response from the customer, we go ahead and deliver a product that comes closest to that ordered.
Customers Choice – The Final Decision:
Please note that all orders will be processed in a good condition as per the customer’s choice only & recipient choice in no way will be entertained for exchanging the product/s under any circumstance. All orders will be executed only after the customer confirms it & will be treated as final.
Non-Refund for Order Executed Perishable Items:
Yo Bakers will try to attempt the Delivery of ordered products only once. It is not our responsibility, if the recipient does not accept the package or receiver is not available in the mentioned time. Products like Cakes, cupcakes and any other items which are perishable in nature, once attempted for delivery is treated as order Executed and will not be eligible for a refund as these products are made/procured on the order of the customer. Being perishable in nature they cannot be refunded.
Delivery Charges, if Applicable any:
Delivery charges will vary depending on the location of delivery
Midnight delivery (10:30 PM to 12 PM) services will be charged Extra over and above normal Deliveries.
Order Cancellation and Refund Policy
In any case that a customer wants to cancel an order, minimum of 10% of the order amount will be charged towards Processing & other expenses subject to preparation stage of the product. Customers must contact the Yo bakers Customer Service Cell at the earliest to cancel an order.
In case the preparation of the cake you ordered has started, you cannot cancel the order. There will be no refund in such an event. In the event where the Yo Bakers is not able to deliver the product due to no-stock or any other reason, entire order amount will be refunded. Once customer request the cancellation of cake(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email/SMS.
Having the money transferred back to the source of transaction, it may take up to 10 business days for the respective banks to process the refund. Please contact your respective bank directly in case of any delays post confirmation of cancellation/refund by Yo bakers.
Yobakers.com may reject any order without any reason at any point of time, entire order amount will be refunded in that scenario.
Product Guarantee & Warranty for the Third party Products:
All warranties, after sales services, maintenance of items will be subject to the conditions of the original manufacturers of products sold here. The responsibility of yobakers.com ceases once the product is delivered at the recipients address.
Disclaimer Of Warranties/Limitation Of Liability
Yobakers.com has endeavored to ensure that all the information on the Website is correct, but Yobakers.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Yobakers.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Yobakers.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Yobakers.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Yobakers control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Yo bakers do not warrant that:
This Website will be constantly available, or available at all; or The information on this Website is complete, true, accurate or non-misleading.
Yobakers will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website.
Yo bakers do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, You consent to be contacted by us via phone calls and / or SMS notifications